Shipping and Returns

Thank you for shopping with Panditjee. We want to ensure your shopping experience is as smooth as possible. Please read the following information regarding shipping and returns carefully.

Shipping Information:

  1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
  2. Shipping Methods: We offer various shipping methods depending on your location. You will be provided with available options during checkout.
  3. Shipping Costs: Shipping costs are calculated based on the selected shipping method and destination. You can view the shipping cost during checkout before making your purchase.
  4. Delivery Time: Delivery times may vary depending on your location and the shipping method chosen. Estimated delivery times will be provided to you during checkout.
  5. International Shipping: We offer international shipping to select countries. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our control.

Returns and Refunds:

  1. Returns Policy: If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund. The item(s) must be unused and in the same condition as received, with all original packaging intact.
  2. Return Process: To initiate a return, please contact our customer service team at [email address or phone number]. We will provide you with instructions on how to return the item(s) and issue a return authorization if necessary.
  3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
  4. Refunds: Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item(s). Please note that it may take additional time for your financial institution to process the refund.
  5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or issue a refund as per your preference.

Contact Us:

If you have any questions or concerns regarding our shipping and return policies, please don’t hesitate to contact us at [customer service email] or [customer service phone number]. Our dedicated team is here to assist you.

Thank you for choosing Panditjee!